The Guide

It depends on the cause. A manufacturing defect is covered for 2 years. Breakage because a necklace caught on something isn't covered, and neither is a stretched chain. Send us photos and we'll take a look.

No, gold isn't magnetic. But a piece that doesn't stick to a magnet isn't automatically real gold: plenty of other metals aren't magnetic either. And a spring in the clasp can react.

Yes. F-G SI is a grade for colour and clarity, not a type of stone. It tells you what the diamond looks like, not whether it's real. At TOV every diamond is natural.

It depends mostly on the gold weight and the karat. A fine band in 14 karat costs the least, a wide ring in 18 karat or a ring with natural diamonds the most. At TOV, every product page shows the price and the gold weight.

Check that the karat and the hallmark (585 or 750) are stated, that you get a certificate and how exchanges and the warranty work. Then read independent reviews, including the critical ones.

Yes. Every piece arrives in a TOV box with a personal digital certificate of authenticity. So it's ready to give straight away.

A ring with a row of equal-sized stones set side by side along the band, usually across the top. You wear it as a wedding ring, next to your engagement ring or simply on its own.

A lobster clasp has a bigger, sturdier lever that you open yourself. That makes it less likely to open from a knock or when you catch on something. No clasp is indestructible, so check now and then that it's properly closed.