Free shipping on all orders ✨ Free shipping on all orders ✨
Solid 14k good gold only 🌟 Learn more Solid 14k good gold only 🌟 Learn more
Free and easy returns 💫 Free and easy returns 💫

SHIPPING & DELIVERY

Straight from me to you. ‘Cause when you want it, you want it now.

Yes I can't wait! How long before you ship my order?
Worry not. We are fast as lightning. Orders that come in before 23:59, go out that very same day. Who needs sleep anyway? Only exceptions are public holidays. We love them too much.

How long does it take for a package to arrive?
You may be able to unbox your TOV as early as tomorrow. In The Netherlands and Belgium delivery is overnight. Only on Sundays there are never any deliveries, so Saturday's orders arrive on Monday. In the table you can find your expected lead-time. And: off course you get a shipping confirmation by e-mail, so you know exactly when to watch that door.

I live outside the EU, what should I know about VAT and import duties?
All prices include the local VAT. If you're outside the EU, you may have to pay local tax or import duties. If your order is not accepted, know that we have to charge you for the additional shipping, duties and return costs. Therefore we highly recommend you educate yourself on this at your local authorities. Sorry, we also wish it was easier.

Do I need to pay for shipping when I order at TOV?
No, most of the times you don’t. Full service is how we roll. Our standard delivery is FREE of charge. As long as you meet the minimum order value of €50, shipping is on us. For smaller orders, the standard delivery fee is €2,95.

Region Carrier Shipping costs Delivery
Netherlands & Belgium PostNL / bpost €2,95
FREE from €50
Next day
Except Sundays
Germany DHL €2,95
FREE from €50
1 - 3
Business days
France Colis Privé €2,95
FREE from €50
1 - 3
Business days
United Kingdom FedEx €2,95
FREE from €50
3 - 4
Business days
Rest of Europe UPS €2,95
FREE from €50
2 - 5
Business days
The World UPS €2,95
FREE from €50
2 - 5
Business days

 

Note: these delivery times are indications as listed by the carrier. Delays may occur. For example:

  • When you order during sales-season or around peak-days like Valentine.
  • When you use a payment method in which payment is not made immediately.
  • When there are delays or issues with the carrier.

CONTACT

We love to hear your thoughts. So: let’s talk! There is a direct line between us.

Contact Us

OUR STORY

We craft jewellery that embody our ambitions. Cause, you and I, we dream it, go for it, get it.

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