Is TOV Essentials legit? The facts you can check yourself

Who is TOV Essentials?

TOV Essentials is a Dutch company: TOV Essentials B.V. We design jewellery in real 14 and 18 karat gold and sell it online only, in ten languages. No shop, no agent and no wholesaler in between: from the maker, through TOV, to you.

Every piece starts as a design in our studio. Then it's made, every setting, clasp and hinge is checked, and it receives its hallmark. Only then does it travel to you in a TOV box.

So you pay for gold and craftsmanship, not for the detour. How that works is explained in why real gold can be affordable.

Five things you can check yourself

Trust isn't a feeling, it's facts. You can check all five of these yourself:

Real gold, hallmarked

Every TOV piece is real 14 karat (585) or 18 karat gold (750), never gold-plated. The hallmark sits somewhere discreet, like the inside of a ring or near the clasp of a necklace. Grab your phone camera, zoom in, and there it is.

Our white gold is real 14 karat gold too, with a fine rhodium layer for the white shine.

How to recognise real gold by its hallmarks and letter codes, wherever you shop, is explained in real gold vs gold plated.

What you won't find at TOV

Sometimes what isn't there says as much as what is.

• No gold plating. No layer of gold over another metal. Even under the rhodium layer of our white gold, there's simply gold.
• No 9k or 8k. At TOV, you always wear at least 58.5% gold.
• No vague names. We call cubic zirconia cubic zirconia. A diamond at TOV is always a natural diamond.
• No nickel. All our jewellery is nickel-free and suitable for sensitive skin.

A certificate with every piece

Every piece arrives in a TOV box with a personal digital certificate of authenticity. So you know exactly what you're wearing.

Diamond rings also come with a certificate for the diamond. Our diamonds are natural, always F-G colour and SI clarity.

Warranty, returns and exchanges

• Two-year warranty. On every piece. How it works is on our warranty and repairs page.
• 30 days to return. That applies in every country we deliver to.
• A different size. Within the EU, you can exchange it for another size free of charge within 30 days. In the UK, the US and Canada, you send it back yourself.

What customers say

We could say a lot, but you want to hear it from others. On our reviews page, you can read what customers write about their TOV pieces in their own words. Read the critical reviews too: then you know exactly what to expect.

How to spot a trustworthy online gold shop

Whether you buy from us or somewhere else, always check these five things:

1. The karat is clearly stated. 14 karat or 585, 18 karat or 750. Not just "gold" or "gold-tone".
2. No hidden layer. GP, HGE or "gold-plated" means a layer of gold over another metal.
3. A real company. A company name and contact details you can look up.
4. A clear returns policy. How many days you have, and how it works.
5. Reviews from real customers. Not just the stars, but what the words say.

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Gold Jewellery Real 14 and 18 karat gold, never gold-plated. Shop Gold Jewellery