Giving jewellery as a gift: packaging, the right size and exchanges

How does the gift arrive?

Ready to give, with nothing for you to arrange. What she'll love is covered in a jewellery gift for her. This one is about everything else: how it arrives, how to get the size right and what happens if it doesn't fit.

A card with a few words from you finishes it off. The box does the rest.

Giving a ring for a proposal?

Then that ring deserves its own moment. Our velvet proposal box is sold separately: soft velvet, with a slot that holds the ring upright. How to plan the rest is in how to plan a proposal.

From this story

Essential Velvet Proposal Box £19.00 Essential Velvet Jewellery Case £29.00

How do you find her size without her noticing?

A ring is the only piece where the size really matters. Quietly borrow a ring she wears on the same finger and measure the inside. Or press it into a bar of soap or a bit of clay, so you have the size without the ring going missing. How to measure ring size lists every method.

Have to guess? Size 54 is the one our customers choose most often. For a wide ring, many customers go one size up.

Really not sure? Then choose something where there's no size to guess:

• Earrings. No size, just a piercing. That's why gold earrings are the safest choice. Hoops are sold per pair, piercings per piece.
• A necklace. Some necklaces can be worn at 42 or 45 cm, others have a fixed length. An extender adds 8 cm.
• A bracelet. Many bracelets adjust from 16.5 to 18.5 cm with the small rings at the clasp.

From this story

Open Heart Pendant Necklace £339.00 Heart Studs £124.00 Essential Initial Letter Bracelet £229.00

What if it doesn't fit?

Then you exchange it. Within the EU, you can exchange it for another size free of charge within 30 days. In the UK, the US and Canada, you send it back yourself.

Buying the gift well in advance? Keep those 30 days in mind, so there's still time to exchange after she's unwrapped it.

Really don't know what she'd like? With a digital gift card, she chooses for herself, in her own size.

Can you have jewellery engraved?

No, we don't engrave. Every piece is polished until it has that soft TOV shine, and an engraving would affect the surface.

If another jeweller engraves it, the warranty no longer applies. A piece that has been altered by someone else can't be returned or exchanged afterwards either. The same goes for resizing: we don't do it, and if you have someone else do it, you lose your warranty. All the terms are on our warranty and repairs page.

Still want to make it personal? Choose a piece with a letter: her initial, your child's or your own. Personal, without changing a thing about the piece.

Order in good time

Delivery times differ per country. Giving it on a set day? Order a few days early. That way it's there in time, without the stress.

Is the piece you want sold out? We don't do backorders or pre-orders. Turn on the stock alert on the product page and you'll hear as soon as it's back.

Gold Jewellery Real 14 and 18 karat gold, never gold-plated. Shop Gold Jewellery