Box Chain Necklace added to your bag.
The whole piece is entirely made of gold.
Gentle on your skin yet strong.
Highly durable, scratch free and rich of color.
An excellent choice.
Reused vintage gold. Remolded to its purest form. Top quality yet without mining.
You got the full package. TOV is boxed up to the max. So whether you give it to yourself or to the other: a present it is. A bright surprise. All love.
Close your eyes, imagine your mission. TOV is a daily reminder of your power. Dream. Dare. Do. 'Cause you don't wait for luck, you pursue it.
Some combinations are to just too good to ignore. Gear up. Wear the pair. Every day is an opportunity to shine.
Straight from us to you. ‘Cause when you want it, you want it now.
Our standard delivery is free of charge, as long as you meet the minimum order value of €50. For smaller orders, the standard delivery fee is only €2,95.
We are as fast as lightning. Orders that come in today before 23:59, go out today. Who needs sleep anyway? Only exceptions are public holidays. We love them too much.
You may be able to unwrap your TOV as early as tomorrow because: In NL and Belgium delivery is overnight. Only Sundays are skipped, so Saturday's orders arrive on Monday.
Wherever you are, you are one of us. See the table below for all info on global shipments. Note that local tax or import duties may apply.
Region | Shipping costs | Delivery |
Netherlands | FREE from €50 | Next day (No delivery on Sundays and Holidays) |
Belgium | FREE from €50 | Next day (No delivery on Sundays and Holidays) |
Germany | FREE from €50 | 1 - 3 Business days |
Austria | FREE from €50 | 1 - 3 Business days |
France | FREE from €50 | 1 - 3 Business days |
United Kingdom | FREE from €50 | 3 - 4 Business days |
Rest of Europe | FREE from €50 | 2 - 5 Business days |
For inquiries regarding countries not listed, please contact our Customer Service.
Shipping exceptions due to holidays
We do not ship orders on the following public holidays:
Want to send it back, we’ve got your back.
How do I return my order?
Easy. Here is how:
No account?
Head straight to the online return portal and fill in your order number and e-mail address manually. Use the same email address you used when placing your order.
PS: Your feedback is very welcome. Its our opportunity to keep improving. So bring it on!
What is your return policy?
To make your gifting stress-free, we have now extended our return-window for any TOV purchase. More time to make sure everything’s perfect! 🎁
In the rare case your TOV arrived damaged, let us know immediately. We will set things straight.
Do I pay for the return shipments?
Usually not, this varies by country for a return shipment. Always use our carrier and register the return through our portal. If your country is eligible for return shipping costs, they will be deducted from the refund amount. See the table for more information.
Region | Exchange | Shipping costs |
Netherlands | FREE | FREE |
Belgium | FREE | FREE |
Germany | FREE | FREE |
France | FREE | FREE |
Austria | FREE | FREE |
UK | £7,00 | £7,00 |
Ireland | €10,00 | €10,00 |
Rest of Europe | €9,95 | €9,95 |
VS / CA | $25,00 | $25,00 |
Rest of World | €25,00 | €25,00 |
Sad: I have returned my TOV. What happens next?
We will write you as soon as we’ve received your package. If your TOV is in good condition (if not, we’ll give you a call) we get you your cash back ASAP. We aim to refund the purchase amount within 10 business days. The refund will be processed through the same payment method as you had used to pay for the product. We hope to see you again at TOV in the future.
In the TOV atelier, we only use solid 14k good gold. It is the resource of excellence, the essence of your everyday shine.
Each piece is made by hand and crafted with utmost precision in accordance with international goldsmith standards. For you.
Solid gold makes top-quality jewellery. It means that the whole piece is entirely made of gold, with no base metal underneath.
Solid gold is made to last, unlike, for example, gold plated, where the gold layer can tarnish easily. TOV solid gold stays vibrant and is hypoallergenic, so gentle on your skin.
We craft our pieces from 14k gold. 14k is highly durable and has the perfect color. Scuffs and scratches aren’t really an issue. 14k gold appears brighter than 9k or 10k pieces and is much stronger than 18k.
14k is the best of both worlds. Durable and rich. An excellent choice.
For our good, sustainable gold, we reuse vintage gold. The vintage gold is melted down and refined until it reaches its most pure form again.
It gives you excellent quality without the social and environmental issues of traditionally mined gold.
No sweet talk. You want hard facts. You got 'em.
We give a 2 years warranty on all jewellery. The warranty does NOT apply to: breakage or loss, to damage due to improper use, to damage due to a modification or repair by a third party, to damage from water, fire or normal wear and tear, such as scratches, to discoloration due to high acidity of the skin, the use of water, perfume, soap, lotion or hairspray and to discoloration due to cleaning with chemical means.
You want your TOV to be perfect again but the warranty is not applicable? Worry not. Sure we can help. Your TOV problem is our TOV problem. Simply tell us what’s up and show us some pictures. We study them, determine if repair is useful and take it from there. See more on repairs here.