100,000+ CUSTOMERS · 4.8★ RATED 100,000+ CUSTOMERS · 4.8★ RATED
REAL 14K & 18K GOLD · NEVER PLATED REAL 14K & 18K GOLD · NEVER PLATED
November orders: return until 31 December Extended returns · ordered in November, return until 31 December
CERTIFICATE OF AUTHENTICITY WITH EVERY PIECE CERTIFICATE OF AUTHENTICITY WITH EVERY PIECE
NICKEL-FREE & HYPOALLERGENIC NICKEL-FREE & HYPOALLERGENIC
Final Pieces: last chance, no restock. Shop Now. Final Pieces: last chance, no restock. Shop Now.
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MATERIALS, CARE & SIZE

Is TOV jewellery real gold?

Yes. Every piece is solid 14k or 18k gold, never plated. No base metal underneath, so there's no gold layer that can wear off. Our jewellery is also nickel-free and hypoallergenic, so it's gentle on your skin. Want to know more? Read our Gold Guide.

How can I tell my gold is the real deal?

Forget the bite test. Every piece has a 585 (14k) or 750 (18k) hallmark, depending on the piece, and comes with a digital Certificate of Authenticity. You'll also find the TOV signature subtly engraved on every piece.

Why do you use 14k gold?

24k gold is too soft and scratches easily. 9k is harder, but its colour is less rich. 14k gives you the best of both: a rich, warm colour that's strong enough to wear every day.

Where can I find my Certificate of Authenticity?

Every piece comes with a digital Certificate of Authenticity. Can't find yours? Email us at service@tovessentials.com with your order number and we'll send it to you.

Why do your prices sometimes change?

Our prices reflect the value of real gold. Because our pieces are never plated, changes in the gold price affect our production costs, and sometimes our prices too.

How is your white gold finished?

All our white gold is finished with a fine layer of rhodium, a precious metal from the platinum family. That's what gives your piece its bright, white shine. With daily wear, the finish can soften a little over time, towards the natural, slightly warmer tone of white gold. A jeweller can renew the finish, and we're happy to advise you on it.

Are your diamonds natural?

Yes. We use natural diamonds only, with F–G colour (near colourless) and SI clarity, usually in a brilliant cut for maximum sparkle. The carat weight differs per piece and is shown on the product page. Your digital certificate shows the cut, colour, clarity and carat of your diamond. And we have zero tolerance for conflict diamonds. Read more in our Diamond Guide.

Can I wear my TOV every day?

Absolutely. Real gold is low maintenance and made to be worn. Just take your jewellery off before activities that could damage it, and avoid contact with lotion, hairspray, perfume and cleaning products. Good care pays off.

How do I clean my TOV?
  • Clean it regularly with lukewarm water and a soft brush (an old toothbrush works) or a polishing cloth
  • Use a detergent-free cleaner and never anything abrasive
  • Diamonds? Gently scrub them now and then to keep their sparkle
  • Have stones checked by a jeweller every 6 months, to make sure they're still secure

More tips? Check our Love & Care page.

How do I store my TOV?

Make sure your pieces are completely dry, then store them separately in a dry, dark and safe place, so they don't scratch each other. Travelling? Keep them apart in a jewellery case. And never pick up a piece by its stone or setting.

How do I find my ring size?

Easy. Measure a ring that fits you well, or wrap a strip of paper around your finger. Then use our ring size guide to find your size in seconds. Tip: measure at the end of the day, at room temperature.

I'm between two sizes. Which one should I choose?

Go for the larger size. Your fingers can swell slightly during the day, so it's usually more comfortable. Choosing a wide ring? Many customers go one size up.

My ring doesn't fit. What now?

No stress. Exchange it for another size within 30 days via our returns portal, as long as your ring is unworn. Within Europe, exchanging is free.

Can I have my jewellery engraved?

We don't offer engraving or personalisation. You can have it done by a local jeweller, but we don't recommend it: once a piece has been altered by a third party, our warranty ends. And honestly? Your TOV is beautiful just the way it is.

Can I buy a single earring or spare earring backs?

Our earrings are sold as a pair, and we don't sell earring backs separately.

My piece is sold out. Will it be back?

Many pieces come back in stock. Click ‘Notify me’ on the product page and we'll email you as soon as it's available again. Pieces in our Final Pieces collection won't be restocked.

Still looking for an answer?We love to hear from you. So: let’s talk!
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We craft jewellery that embody our ambitions. Cause, you and I, we dream it, go for it, get it.

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